The entire Swiss Post Network with a dedicated focus on the Frauenfeld facility was analyzed by our team. All processes were investigated, studied and analyzed including: the customer organization, procedures, existing infrastructures and assets were investigated, studied and analyzed. From our studay, it was uncovered that two manual processes were suitable for automation. Considering the interfaces with the up and down-hill existing processes, points-of-strength and opportunities were identified and the possible arising bottlenecks highlighted. The results of our study were taken into consideration, furthering strengthening the innovative ideas of our customer.